Privacidade
Welcome to the TARDEZINHA STORE platform! The following Privacy Policy is based on our principles and values. We take your privacy very seriously and therefore protect your personal data.
This Privacy and Data Protection Policy describes our policies on information that may be associated with or allow the identification of a person (Personal Data) and information that does not relate to a person and/or cannot be used to identify a person ( Non-Personal Data) in relation to the website.
As a condition for accessing and using the TARDEZINHA STORE platform and its functionalities, you declare that you have read the rules in this document in full and carefully, being fully aware of and in accordance with them.
DEFINITIONS
- a) Costumer: term used to designate people who purchase tickets for events on sale by the Event Producer.
- b) Controller of the Personal Data: natural or legal person, public or private, who is responsible for decisions regarding the processing of personal data.
- c) Cookies: files whose purpose is to identify a computer and obtain access data, such as navigated pages or links clicked, thus allowing to customize their navigation, according to the user's profile.
- d) Personal Data: information related to an identified or identifiable natural person.
- e) Non-Personal Data: any information that does not relate to a person and/or cannot be used to identify a person.
- f) Personal Data Operator: natural or legal person, public or private, who processes personal data on behalf of the Controller.
- g) Event Producer: term used to designate people (individuals or legal entities) who create their own events through the TARDEZINHA STORE platform and disseminate them to Costumers.
- h) Participants: term used to designate people who enjoy the tickets purchased by Costumers. If Costumer purchase tickets in their own name, they will also be Participants. On the other hand, if the Costumer purchases tickets for the benefit of third parties, these will only be considered Participants, not Costumer.
- i) TARDEZINHA STORE Platform: designates the technological platform available to the Event Producers and Venues, in order to sell tickets, create and enroll events, collection of contributions for events and management of participants, accessible at the electronic address https://www.tardezinhastore.com.br
- j) Processing of Personal Data: any operation carried out with personal data, such as those referring to the collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication, transfer, diffusion or extraction.
- k) User: term used to designate, when referred to together, Event Producer, Costumer and people who browse the TARDEZINHA STORE platform.
- Obtaining personal and non-personal information
1.1. When using the TARDEZINHA STORE platform, some information will be collected, including personal data. TARDEZINHA STORE will collect such information on its own behalf or on behalf of the Event Producer, which uses the TARDEZINHA STORE platform to create, manage and publicize its own event. This distinction is important to differentiate the situations in which TARDEZINHA STORE acts as controller or operator of personal data.
1.2. TARDEZINHA STORE will collect personal data from all users whenever they voluntarily provide such information, for example, when browsing or using the TARDEZINHA STORE platform or any of its functionalities, or when contacting TARDEZINHA STORE. The personal data we may collect includes: name, date of birth, email address, mailing address, password, telephone number and contact preferences, among others necessary to achieve the purposes set out in this Policy.
1.3. In addition to the aforementioned information, the user may provide other types of information, such as payment data, geolocation information, behavior when using the application or its products, and information regarding the computing device used to browse or use the TARDEZINHA STORE platform, such as: IP addresses, browser type and language, Internet service provider, referring and exit pages, operating system, date and time information, clickstream data, device manufacturer, carrier, model, networks WiFi and phone number.
1.4. TARDEZINHA STORE may also obtain non-personal information and information about user activities on the TARDEZINHA STORE platform. Such information may be aggregated and used to help TARDEZINHA STORE provide information to the Event Producers and understand which parts of the products and services attract the most interest from Costumers. Aggregated data is considered non-personal information for purposes of this Privacy Policy.
1.4.1. If TARDEZINHA STORE combines non-personal information with personal information, the combined information will be treated as personal information as long as that information remains combined. 1.4.1.1. If the combined information is considered sensitive, that is, capable of revealing data related to racial or ethnic origin, religious conviction, political opinion, membership of a union or organization of a religious, philosophical or political nature, data referring to health or sex life, genetic or biometric data, the processing of this information will only be carried out with the consent of the holder. Such information will be stored securely and will not be shared with third parties, except after anonymization process.
1.5. TARDEZINHA STORE may collect additional information from Event Producers, such as financial information, in order to guarantee certain payments and issuance of Invoice.
1.6. TARDEZINHA STORE may collect additional information from Costumers, for example, when purchasing paid tickets, in which case the user will provide personal financial data (eg credit card number and expiration date, billing address, etc.). 1.6.1. Event Producers may, in their sole discretion, configure their event page to collect other personal information from Costumers. In these cases, TARDEZINHA STORE as operator of personal data, will not interfere in the data processing process carried out by the Event Producers, nor in what personal data will be collected or how it will be used by it.
1.6.2. Personal data collected on behalf of the Event Producers is available to them. In this way, the Event Producers, as controllers of personal data, are responsible for the treatment operations they carry out on this data, such as sharing, analysis, storage, among others.
1.6.3. TARDEZINHA STORE has a specific document (“Data Processing Agreement”), which establishes its rights and obligations, as an Operator of personal data, regarding the processing operations carried out on behalf of the Event Producers.
1.6.4. Holders of personal data must exercise the rights provided for in item “7” of this document before the Event Producers, and TARDEZINHA STORE may operationalize such requests in certain cases.
1.7. TARDEZINHA STORE may also obtain information from its users from different sources, such as third-party websites, banking institutions, payment processors, and other companies or credit protection agencies. In this activity, the rules contained in the applicable legislation will be observed.
1.8. For the purposes of the provisions of Law No. 13,709/2018 (“General Law for the Protection of Personal Data”), TARDEZINHA STORE may act both as controller of personal data (e.g.: recommends)
- Use of personal information
2.1. Personal data will be used in a manner consistent with the provisions of this Privacy Policy, with the aim of providing, developing and improving the services provided or products offered, including those to be created.
2.2. TARDEZINHA STORE will use personal data in the following ways:
a) internal and managerial purposes, such as auditing, data analysis and research to improve products, services and communications with customers, and generating statistical analysis with respect to the use of our services, including consumption trends;
- b) send notices and important notifications, such as announcements about purchases, changes in terms, conditions and policies. As this information is important for interacting with TARDEZINHA STORE, the user cannot choose not to receive this type of communication, since it is inherent to the use of the TARDEZINHA STORE platform;
- c) improve security and improve TARDEZINHA STORE 's services and offers, as well as analyze and solve technical problems, in addition to identifying and curbing fraud in the use of the TARDEZINHA STORE platform;
- d) send advertising, as well as other promotional materials aimed at marketing our services and news to users, which includes digital campaigns (such as targeted marketing on social networks and notifications) and non-digital campaigns (such as broadcasting, billboards, pamphlets , between others). 2.2.1. TARDEZINHA STORE will process personal data based on the following legal hypotheses: compliance with a legal obligation, execution of a contract, regular exercise of rights, fulfillment of legitimate interests. The legal basis for processing may vary depending on the activity carried out.
2.3. TARDEZINHA STORE allows Organizers to use the TARDEZINHA STORE platform and its functionalities to get in touch with Costumers and other users regarding their events. This tool works like a standard e-mail box, where the Event Producer can enter recipients automatically (through e-mail lists associated with their events hosted on the TARDEZINHA STORE platform) or manually (through e-mail lists collected outside the TARDEZINHA STORE platform) and then send them. Notices will be sent by the sender info@venndora.com
2.3.1. The Event Producer is solely responsible for the content and sending of these communications, and it is also up to the Event Producer to cease such sending whenever requested by the recipient. The Event Producer is also responsible for processing the personal data of the recipients of these communications.
2.3.2. The Costumer is aware that unsubscribing from an Event Producer's email list does not prevent the receipt of communications sent by another Event Producer through the TARDEZINHA STORE platform. To this end, Costumers must block the sender info@venndora.com. in their email provider.
2.4. If TARDEZINHA STORE uses any personal data in a manner different from those established in this Privacy Policy, the user will be previously informed about this new use, before or on the date on which the personal data is received.
- Sharing of Personal Information
3.1. TARDEZINHA STORE does not sell its users' personal data to third parties, but there are situations in which TARDEZINHA STORE may disclose, transfer or share personal data with third parties, as provided in this document regulated by United States legislation.
3.2. TARDEZINHA STORE may sell or buy other companies or assets. In case of sale, merger, reorganization, dissolution of the company or other similar corporate transaction, personal data may form part of the shared or transferred intangible assets.
3.2.1. TARDEZINHA STORE may share personal data with companies of the same economic group, with the following purposes: (i) the development of new products and services; (ii) offering products and services that best meet the interests of users; (iii) generation of statistical and aggregated data about the use of products and services and user profiles.
3.3. TARDEZINHA STORE may share the personal data of its users with contractors and service providers who process such data on behalf of TARDEZINHA STORE, in order to perform certain functions related to TARDEZINHA STORE's activities, such as, but not limited to, marketing agencies, providers database service providers, disaster recovery and backup service providers, email service providers, payment processors, and others.
3.4. TARDEZINHA STORE may share its users' information with police or judicial authorities, competent public authorities or other third parties, inside and outside of the United Sates if required by applicable law, by judicial decision and by request of authorities, or if necessary to respond to legal proceedings or to participate in any litigation or disputes of any nature.
3.4.1. In these situations, TARDEZINHA STORE will cooperate with the competent authorities to the extent that, at its discretion, it deems necessary and appropriate in relation to any investigation of illicit acts, infringements of industrial or intellectual property rights, or other activity that is illegal or that may expose TARDEZINHA STORE or its users to any legal liability or to impose risks on them, except for cases of secrecy of information contained in the applicable legislation.
3.5. TARDEZINHA STORE reserves the right to share information about its users with third parties when there are sufficient reasons to consider that a user's activity is suspicious, illegal or harmful to TARDEZINHA STORE or third parties.
- Storage of personal information
4.1. The personal information collected by TARDEZINHA STORE will be stored in reliable cloud services, provided by partners that may be located in United States or in other countries, such as Brazil (BRA) and in countries of the European Union.
4.1.1. When contracting these services, TARDEZINHA STORE will look for companies that employ a high level of security in the storage of your information, establishing contracts that do not violate the privacy definitions set forth in this Policy.
4.2. TARDEZINHA STORE only stores user information for the period necessary for the purposes set out in the Terms of Use and in this Privacy Policy, always respecting the data retention period determined by applicable law.
4.2.1. If the user requests the deletion of his account, the personal information provided during the use of the TARDEZINHA STORE platform will be anonymized or permanently deleted, unless such information is necessary for the fulfillment of a legal obligation by TARDEZINHA STORE, fulfillment of legitimate interests, or for the regular exercise of rights in judicial, administrative or arbitration proceedings.
4.3. TARDEZINHA STORE uses its best efforts to respect and protect users' personal information against loss, theft or any form of misuse, as well as against unauthorized access, disclosure, alteration and destruction.
4.3.1. TARDEZINHA STORE will process personal data with a high degree of security, implementing the best practices in use in the industry for data protection, such as encryption techniques, monitoring and periodic security tests, firewall, among others. However, it is not possible to completely guarantee the non-occurrence of interceptions and violations of systems and databases, since the internet has its security structure in permanent improvement.
4.3.2. In the event of an information security incident that results in the destruction, loss, alteration, unauthorized access, or leakage of personal data, TARDEZINHA STORE will immediately assess the risks to civil liberties and fundamental rights of the holders of personal data. Communication to data subjects or to the National Data Protection Authority will be carried out depending on the specific case, after assessing the risks mentioned.
- International data transfer
5.1. TARDEZINHA STORE may carry out international data transfers to other countries, such as the Brazil and European Union countries, in order to carry out some of the activities involved in the services provided to users, as well as to be able to obtain information that may contribute to the improvement and security of our services.
5.2. In the event of sharing with partners located in other countries, we contractually establish that the partner has a data protection and information security standard compatible with this privacy policy, so that data is always protected in these terms.
- User rights
6.1. Users may request TARDEZINHA STORE, in an easy and accessible way, through our web form on the Privacy Portal or by e-mail info@venndora.com: (i) confirmation of the existence of processing of personal data; (ii) access to personal data; (iii) the correction of incomplete, inaccurate or outdated data; (iv) anonymization, blocking or deletion of unnecessary or excessive data; (v) data portability, within legal limits.
6.2. If a user initiates a request for the deletion of data owned by him, TARDEZINHA STORE will be authorized to delete or anonymize the requester's personal data, even if this means removing his availability for the Event Producer on the TARDEZINHA STORE platform. However, personal data may still be available in the Event Producer’s own databases if they were transmitted to the Event Producer before TARDEZINHA STORE received or took action regarding deletion or anonymization.
- Use of the TARDEZINHA STOREplatform by minors and incapable persons
7.1. When registering on the TARDEZINHA STORE platform, the user expressly guarantees that he is fully capable, under the terms of current legislation, to exercise and enjoy all the Services. Furthermore, Users under 18 (eighteen) years of age must obtain the express consent of their parents, guardians or legal representatives to use the TARDEZINHA STORE platform and its functionalities, in accordance with the provisions of the Terms of Use and Privacy Policy.
7.2. Parents, guardians or legal representatives will also be fully responsible in the case of access to the TARDEZINHA STORE platform by children and adolescents, without proper prior authorization. It is up to them to be fully responsible for overseeing the activities and conduct of the respective minors under their guardianship, as well as being aware of the completeness of these Terms.
- Cookies and other technologies
8.1. TARDEZINHA STORE has its own policy on the use of cookies and other similar tracking technologies, called the “Cookies Policy”.
- General Provisions
9.1. When browsing the TARDEZINHA STORE platform and using its functionalities, users accept all the provisions of this Privacy Policy and other legal policies that are in force on the access date. Therefore, it is recommended that users stay up to date.
9.2. This Privacy Policy is subject to constant improvement and improvement. Thus, TARDEZINHA STORE reserves the right to modify it at any time, according to the purpose of the TARDEZINHA STORE platform, such as for adequacy and legal compliance with a provision of law or rule that has equivalent legal force, and it is up to users to verify it whenever access the TARDEZINHA STORE platform.
9.3. Any tolerance for any violation of the terms and conditions contained in this domain will be considered mere liberality and will not be interpreted as novation, invoked precedent, waiver of rights, tacit amendment of contractual terms, acquired right or contractual amendment.
9.4. If any provision of this Policy is deemed inapplicable or without effect, the rest of the rules continue to be in force, without the need for a judicial measure that declares such assertion. The terms described herein will be interpreted according to United States legislation.
9.5. Communication between TARDEZINHA STORE and the user must be carried out through the service channels indicated and made available on the TARDEZINHA STORE platform, especially through the email address info@venndora.com.
9.6. The jurisdiction of the Florida State, is elected to resolve any doubts arising from this Agreement, excluding any other jurisdiction, however privileged it may be.